Terms & Conditions

A 20% payment of the total project cost is required as a deposit to reserve the booking on the date of your event, with full payment then due 14 days prior to the event date. This booking deposit is non-refundable in the event of the hirer cancelling this booking for any reason.There are no exceptions to these terms.

The Hirer is responsible for any loss or damage to the goods, from time of delivery at the venue until they are collected by the company’s employees. Deliveries left at premises are left at the hirer’s risk. If we are not made aware of an issue with regard to a product or service we have supplied and given the opportunity to fix or replace the product before or during an event then we cannot be held responsible and no refund or partial refund will be given.

We can not be held responsible for any shortages, alterations to the original order and have the right to change item(s), quantities without prior consultation due to circumstances beyond our control.

Any permanent stains or damages to chair covers, sashes,Linen, Chair Hire may incur a small charge or where a product is damaged beyond repair the full cost of replacement will be charged.

All charges including delivery and collection will be quoted when order is made, and on written confirmation of the order by the hirer (email) and payment of a booking deposit these prices will be deemed to be the contract price.

Hirers should ensure that they or their representatives are at the delivery address on event date.

Cancellation Fee

In the event of a cancelled booking, a cancellation fee (in addition to the non-refundable booking deposit) will be charged at 50% by Add a little Sparkle if the event is cancelled within 12 weeks of the event date.

Final total payment is required in full 14 days prior to the event. If payment is not received within our terms and conditions, we will assume the job has been cancelled. A cancellation charge of 50% of the estimated total amount will be invoiced.

Any unpaid cancellation charges after 30 days of invoice will be passed to a collections agency who will act on behalf of Add a little SPARKLE. Further charges will be added to your account.

The hirer must be satisfied with the fabric, design and fit of the chair covers. Any additional visit required to the a venue by the company or change of order post confirmation of a booking is liable to additional costs.

IMPORTANT ‘KEEP SAFE’ INFORMATION 

Add a little Sparkle will not be liable should an injury occur during the hire of our decor or any other products we supply. The hirer will be responsible for ensuring all items and lighting are fitted correctly and not tampered with once the event is taking place, to prevent any injury to their guests, and that  those hiring an LED Dancefloor ensure that their guests wear the appropriate footware (no high heels) and that their guests do not carry drink onto the dancefloor nor are intoxicated while using the dancefloor, we cannot be held responsible on any injuries as a result of items hired.

Payment of a booking deposit is deemed as acceptance of the above terms